Customer Service

You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.

Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error, please make selections carefully.

Returns Should be sent to:

Kings Yard 1, RD 4

Behind Prolific Shoppers

Ikota Villa Estate 1, Ikota

Lekki.

Any Package not received by thescentsstore will be sole responsibility of the shipper.

Please allow 10 working days for processing return or exchange.

Orders can be cancelled anytime before shipping, for questions please email info@thescentsstore.com or call us +2348034717036